Order Cancellations

All order cancellations must be made by email or phone. Orders cannot be cancelled after they have been shipped.  Please contact sales@organicevolutionstore.com.au or phone 0409 491 156.

Product Availability

Product availability is updated regularly however sometimes items do sell out between this time and when you have placed an order. If items are sold out or if there are any delays we will notify you as soon as possible.

If there are items on our site that are sold out please feel free to contact us we would be very happy to source that product for you.

Payment

We accept payments from credit or debit card via PayPal as well as bank transfer. Paypal is our preferred payment method due to the high security industry leading technology (such as SSL) that is used to ensure your information is kept safe. Paypal is committed to protecting privacy of all users so when you send money viva PayPal, recipients will never see your bank account or credit card details. To make payments via PayPal you are able to register or login directly from our site once your make your purchases our website will direct you to a secure site to make payment. We endevour to make this payment process as easy but as secure and safe as possible. once your registered to PayPal this process is easy as so you can shop knowing your details are safe and secure.

Currency

We trade in Australian Dollars only.

Return and Exchange Policy

Organic Evolution Store are happy to return/exchange if the product(s) is as new, ie: unused, unworn, unwashed, undamaged, unsoiled and in their original packaging and/or tags attached. This must be done in 21 days of receipt. Please note that shipping and handling of products is non-refundable unless the product has been deemed faulty. If the products is faulty Organic Evolution Store would be happy to cover the cost of purchase and replace the item free of charge to our valued customer.

Promotional Emails

By placing an order with Organic Evolution Store you authorise us to send you our promotional emails, exclusive sale offers and new product updates from time to time. If you do not wish to receive our promotional emails, please reply to your order confirmation with the title ‘unsubscribe’ in the subject line. You will not receive newsletters from us again if you choose to unsubscribe. In order to make our emails more relevant and useful to you, our servers may receive a confirmation when you open email from us.